Equinovad™
Company Information
We believe that clear business information is an important part of a trustworthy shopping experience. Below are the official company details associated with the Equinovad™ brand.
Equinovad™ is owned and operated by Wuhan Dingyixiu Network Technology Co., Ltd.
Contact Our Team
At Equinovad™, we believe thoughtful service is an essential part of creating a better home experience.
Whether you are exploring our architectural furniture collection, checking an existing order, or looking for information about a particular product, our customer support team is available to assist you.
We welcome questions about product features, available configurations, order details, delivery arrangements, and after-sales matters.
Our aim is to provide clear, helpful information so you can make informed decisions and enjoy greater confidence when shopping with us.
Customer Support Details
Messages received outside our customer service hours will be reviewed during the next available service period.
Response times may vary depending on the nature of your inquiry and current support volume.
Already Placed an Order?
If you are contacting us about an existing order, including delivery questions, order information, or an after-sales concern, please include your order number in your message.
A brief description of your request will also help our team understand your situation and assist you more efficiently.
For Product Questions
Please mention the product name and any specific information you would like to confirm, such as dimensions, available configurations, included accessories, or intended use.
For Delivery Questions
Please provide your order number and any relevant tracking details, if available. Our team can help review your inquiry and provide the appropriate next steps.
For Returns or Product Concerns
Contact our support team with your order number, a description of the issue, and relevant photographs when appropriate.
Return eligibility, refund procedures, and applicable conditions are governed by our published Return & Refund Policy.
Business Address & Returns
The business address listed above identifies the company operating the Equinovad™ website.
If you need to return an item, please contact our customer support team before sending any package.
Our team will review your request under the applicable Return & Refund Policy and provide the appropriate return instructions and destination when a return is authorized.
Please do not assume that the registered business address is the designated return warehouse.
We're Here for Your Home.
Every home is different, and every purchasing decision deserves thoughtful consideration.
We appreciate the opportunity to help you explore the Equinovad™ collection and find designs that suit your living space.
Thank you for your interest in Equinovad™ and for taking the time to connect with us.
The Equinovad™ Team
© 2026 Equinovad™. All Rights Reserved.
Equinovad™ is owned and operated by Wuhan Dingyixiu Network Technology Co., Ltd.