Terms of Service

Introduction

Welcome to Equinovad™.

This website and online store are operated by Kitchenware Craft, INC. Throughout these Terms of Service, the words “Equinovad™,” “we,” “our,” and “us” refer, as applicable, to the business operating this website.

These Terms of Service (“Terms”) govern your access to and use of our website, online store, content, features, products, tools, and related services (collectively, the “Services”).

Our online store is hosted through Shopify, which provides the e-commerce platform that enables us to offer products and Services to customers.

By accessing our website, browsing our store, creating an account, placing an order, or otherwise using any part of the Services, you acknowledge that you have read and agree to these Terms, together with any policies referenced on our website, including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

If you do not agree with these Terms, please discontinue your use of the Services.

Please review these Terms carefully, as they contain important provisions regarding your legal rights, responsibilities, warranties, dispute matters, and limitations of liability.

1. Eligibility and Account Responsibilities

By using our Services, you confirm that you have reached the legal age of majority in the jurisdiction where you reside, or that you otherwise have the legal authority required to use the Services.

When using certain features of our website or placing an order, you may be required to provide information such as your name, email address, billing information, shipping address, and payment details.

You agree that all information you provide will be accurate, complete, and current.

If you create or use an account, you are responsible for protecting your login credentials and maintaining the confidentiality of your account information.

You are responsible for activities conducted through your account and should notify us if you believe your account has been accessed or used without authorization.

Accounts may not be sold, transferred, assigned, or licensed to another person without our authorization.

2. Product Information

We make reasonable efforts to present our products as accurately as possible, including product descriptions, photographs, specifications, and other relevant information.

However, product colors, dimensions, textures, or appearance may vary slightly from what is displayed on your device due to differences in screen settings, photography, manufacturing variations, or other factors.

We cannot guarantee that every product will appear exactly as shown on every screen or device.

Product descriptions, specifications, pricing, and availability may be updated or modified when necessary.

We reserve the right to:

• Modify product information without prior notice
• Limit the quantity of products available for purchase
• Restrict sales to certain individuals, regions, or jurisdictions where appropriate
• Discontinue products at our discretion

Nothing on our website should be interpreted as a guarantee that a particular product will remain available indefinitely.

3. Orders and Acceptance

Submitting an order through our website constitutes an offer to purchase the selected products.

Your order is not considered fully accepted until payment has been successfully processed and the order has been confirmed by us.

We reserve the right, where reasonably necessary, to refuse, limit, modify, or cancel an order.

This may include circumstances involving:

• Product availability
• Pricing or listing errors
• Suspected unauthorized or fraudulent transactions
• Payment authorization problems
• Shipping restrictions
• Unusually large or irregular order quantities

If we need to modify or cancel an order after it has been submitted, we will make reasonable efforts to contact you using the information provided during checkout.

Please carefully review your order details, including your shipping address and selected products, before completing your purchase.

Once fulfillment has begun, we may not be able to accommodate cancellation or modification requests.

Returns and eligible exchanges are handled according to our Returns & Refunds Policy.

4. Pricing, Payment, and Billing

Product prices, promotional offers, and discounts displayed on our website may be changed or withdrawn at any time unless otherwise required by applicable law.

The amount charged for your purchase will generally be the price displayed and confirmed when your order is submitted.

Unless specifically stated otherwise, displayed product prices may not include applicable:

• Sales taxes
• Shipping charges
• Customs duties
• Import taxes
• Handling or other government-imposed charges

Any applicable amounts will be displayed or handled according to the relevant checkout and delivery process.

You agree to provide accurate and current billing and payment information when making a purchase.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment transactions may be processed by authorized third-party payment service providers.

5. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Any delivery dates or transit times provided through our website are estimates and should not be interpreted as guaranteed arrival dates.

Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier disruptions, customs procedures, severe weather, transportation interruptions, holidays, or other unforeseen events.

Please refer to our Shipping Policy for additional information regarding processing times, estimated delivery windows, tracking, customs, and international shipments.

6. Intellectual Property Rights

Unless otherwise indicated, the content available through the Equinovad™ website and Services—including text, branding, logos, graphics, photographs, videos, product descriptions, page designs, layouts, and other materials—is owned by or licensed to Kitchenware Craft, INC or the applicable rights holder.

Such materials may be protected by copyright, trademark, and other intellectual property laws.

You may access and use our website for lawful personal and non-commercial purposes.

Without prior authorization, you may not reproduce, republish, distribute, commercially exploit, modify, transmit, sell, or create derivative works from protected website content.

Equinovad™ names, logos, branding elements, product names, designs, and slogans may not be used in a manner that suggests unauthorized affiliation or endorsement.

All third-party trademarks and intellectual property appearing through the Services remain the property of their respective owners.

7. Third-Party Services and Tools

Our website may provide access to features, applications, payment systems, or other tools operated by independent third parties.

We may not directly control or supervise these third-party services.

When you choose to use an external tool or service, your use may also be governed by the applicable third party's own terms and privacy practices.

You are responsible for reviewing those terms before using third-party services.

To the extent permitted by applicable law, we are not responsible for issues arising solely from third-party tools or services outside our reasonable control.

We may introduce additional website features, integrations, or tools in the future. Unless otherwise stated, those features will also form part of the Services governed by these Terms.

8. External Websites and Links

Our Services may occasionally contain links to websites, resources, or services operated by third parties.

These links may be provided for convenience or functionality.

We do not necessarily control, endorse, or assume responsibility for the content, accuracy, availability, privacy practices, or business practices of independent third-party websites.

If you choose to visit or conduct transactions through a third-party website, you do so subject to that third party's applicable policies and terms.

Questions or disputes regarding products or services purchased directly from an independent third party should generally be addressed to that third party.

9. Our Relationship With Shopify

Our online store uses Shopify's technology and e-commerce infrastructure to help us provide the Services.

However, purchases made through our store are transactions between you and Kitchenware Craft, INC, operating the Equinovad™ brand, unless expressly stated otherwise.

Shopify provides technology supporting the operation of the online store but is not the seller of Equinovad™ products.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims arising solely from products purchased directly from our business.

10. Privacy and Personal Information

Information collected through your use of our Services is handled according to our Privacy Policy and applicable privacy laws.

Because our online store uses Shopify and may rely on other service providers, certain information may be processed by third parties that help us operate our website, process transactions, fulfill orders, provide customer service, prevent fraud, or perform related business functions.

We encourage you to review our Privacy Policy for additional information about how personal information may be collected, processed, stored, or shared.

11. Reviews, Comments, and Other Submissions

If you voluntarily provide product reviews, suggestions, comments, ideas, photographs, feedback, or other content (“User Content”), you confirm that you have the necessary rights to submit that material.

You agree not to submit content that:

• Violates another person's intellectual property or privacy rights
• Contains unlawful, abusive, defamatory, or intentionally misleading material
• Contains viruses, malware, or other harmful technology
• Misrepresents your identity or the origin of the submission

Where permitted by applicable law and subject to applicable privacy requirements, you grant us permission to use, reproduce, display, adapt, and distribute voluntarily submitted User Content for legitimate business purposes, including improving and promoting our Services.

You remain responsible for the accuracy and legality of the content you submit.

We reserve the right, but are not obligated, to review or remove content that violates these Terms or applicable law.

12. Website Errors and Information Updates

Despite reasonable efforts to maintain accurate information, our website may occasionally contain typographical errors, outdated information, incorrect pricing, product availability errors, or other inaccuracies.

We reserve the right to correct errors and update information when discovered.

Where legally permitted, we may also modify or cancel affected orders when a material pricing or product information error has occurred.

13. Acceptable Use

You may use our website and Services only for lawful purposes.

You agree not to use the Services to:

• Violate applicable local, state, federal, provincial, national, or international laws
• Infringe intellectual property or proprietary rights
• Distribute malicious software, viruses, or harmful code
• Collect personal information about others without authorization
• Engage in fraudulent, deceptive, abusive, or misleading activities
• Send unauthorized spam or unsolicited promotional communications
• Attempt to bypass website security measures
• Scrape, crawl, copy, or exploit the Services in an unauthorized manner
• Impersonate another individual or organization
• Interfere with the normal operation or security of the website

We may restrict, suspend, or terminate access to the Services if we reasonably believe these Terms have been violated.

14. Suspension and Termination

We reserve the right to suspend or terminate access to all or part of the Services where permitted by law, including in cases involving suspected fraud, misuse, security concerns, or material violations of these Terms.

Termination does not eliminate obligations or liabilities that arose before the effective termination date.

Provisions that are intended by their nature to continue after termination—including intellectual property, liability, indemnification, and dispute-related provisions—will remain effective where legally applicable.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, Services, and related content are provided on an “as available” basis.

We do not guarantee that access to the website will always be uninterrupted, error-free, or available at all times.

General information provided through our Services is intended for informational purposes and should be evaluated according to your individual circumstances.

Any warranties that cannot legally be excluded or limited under applicable consumer protection laws remain unaffected by these Terms.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Kitchenware Craft, INC, Equinovad™, and their respective directors, officers, employees, affiliates, contractors, agents, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of, or inability to use, the Services or products purchased through the Services.

This may include, where legally permitted, losses involving revenue, profits, savings, data, or replacement costs.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Kitchenware Craft, INC, Equinovad™, and their respective affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, and reasonable costs arising from:

• Your material violation of these Terms
• Your unlawful use of the Services
• Your infringement of another party's legal rights

Any indemnification obligations will be applied only to the extent permitted by applicable law.

18. Severability

If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect to the fullest extent permitted by law.

19. Waiver and Entire Agreement

Our failure to immediately enforce a provision of these Terms does not constitute a permanent waiver of our right to enforce that provision later.

These Terms, together with the policies and notices referenced on our website, constitute the agreement governing your use of the Services, subject to any mandatory rights available under applicable law.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written authorization.

We may assign or transfer our rights and obligations where permitted by applicable law, including in connection with a merger, acquisition, corporate restructuring, or transfer of business assets.

21. Governing Law

These Terms and your use of the Services will be governed and interpreted according to the laws applicable to Kitchenware Craft, INC and the jurisdiction in which it operates, without limiting any mandatory consumer protection rights that may apply to customers in their place of residence.

Where legally applicable, disputes relating to these Terms will be handled by courts with appropriate jurisdiction.

22. Section Headings

Section titles and headings are included solely to make these Terms easier to navigate.

They do not alter or limit the meaning or interpretation of any provision.

23. Updates to These Terms

We may revise these Terms periodically to reflect changes to our Services, business practices, legal obligations, or operational requirements.

The latest version will be made available on this page.

When required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after updated Terms become effective may constitute acceptance of those changes where legally permitted.

We encourage you to review this page periodically.

24. Contact Information

If you have questions regarding these Terms of Service, please contact us using the information below:

Kitchenware Craft, INC
3398 Leonis Blvd
Vernon, CA 90058
United States

Phone: +1 323-582-7799

Thank you for visiting Equinovad™.