Privacy Policy
Privacy Policy
Last Updated: July 20, 2026
At Equinovad™, operated by Kitchenware Craft, INC, we value the privacy of our customers and website visitors.
This Privacy Policy describes how we may collect, use, process, share, and protect personal information when you visit our website, interact with our online store, purchase a product, contact us, or otherwise use our services.
By accessing or using our website and related services, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
The information we collect depends on how you interact with Equinovad™ and the services you choose to use.
Information You Provide Directly
You may provide personal information to us when you:
• Place or attempt to place an order
• Create or manage a customer account
• Subscribe to marketing or promotional communications
• Contact our customer support team
• Participate in promotions, surveys, or other website features
• Submit information through forms on our website
Depending on your interaction with us, this information may include:
• First and last name
• Email address
• Telephone number
• Billing address
• Shipping or delivery address
• Order and transaction information
• Account information
• Customer support communications
• Payment-related information necessary to complete a transaction
Payment transactions may be handled by authorized third-party payment processors. We do not directly store complete credit or debit card numbers on our own servers where payment information is processed by these providers.
Information Collected Automatically
When you browse or interact with our website, certain technical and usage information may be collected automatically.
This may include:
• Internet Protocol (IP) address
• Browser type and version
• Device type and operating system
• General location information derived from your IP address
• Pages viewed and features used
• Referring websites or sources
• Shopping and checkout interactions
• Cookie identifiers and similar technology
This information helps us operate our website, understand how visitors use our services, maintain security, and improve the overall shopping experience.
2. How We Use Personal Information
We may use personal information for legitimate business purposes associated with operating and improving Equinovad™.
These purposes may include:
Processing and Fulfilling Orders
We use relevant information to process transactions, confirm purchases, prepare orders, arrange delivery, provide tracking information, and communicate important updates regarding your purchase.
Providing Customer Support
Information you provide may be used to respond to questions, investigate order issues, process eligible returns or refunds, and provide other customer service.
Operating and Improving Our Store
We may analyze website activity and customer interactions to understand how our services are used and to improve website functionality, product selection, navigation, and customer experience.
Communicating With You
We may send transactional communications regarding your account or orders.
Where you have provided consent or where otherwise permitted by applicable law, we may also send information regarding products, promotions, special offers, or other marketing communications.
You may unsubscribe from promotional email communications using the unsubscribe option included in applicable messages.
Security and Fraud Prevention
Personal and technical information may be used to identify suspicious transactions, prevent unauthorized activity, investigate potential fraud, protect customer accounts, and maintain the security of our website and business.
Legal and Regulatory Purposes
Where necessary, we may process information to comply with applicable laws, respond to lawful requests, enforce our policies, or protect our legal rights and those of our customers.
3. How We Protect Your Information
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
These measures may include secure network infrastructure, access restrictions, encryption technologies, and security measures provided by our e-commerce and payment service providers.
Sensitive payment information transmitted during checkout may be protected using encryption and secure payment processing technologies.
Access to personal information is limited, where appropriate, to authorized individuals and service providers who require access to perform legitimate business functions.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.
4. How We Share Personal Information
Equinovad™ does not sell personal information in the traditional sense of exchanging customer information directly for money.
We may, however, share or disclose information with trusted third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
• E-commerce platform providers
• Payment processors
• Shipping and logistics providers
• Warehousing and fulfillment partners
• Customer support providers
• Website hosting and technology providers
• Analytics providers
• Fraud prevention and security services
• Advertising and marketing partners
• Professional advisers or authorities where legally required
These third parties may process information according to their own privacy policies and applicable contractual or legal obligations.
We may also disclose information where required by law, legal proceedings, court orders, government requests, or when reasonably necessary to protect our rights, customers, business, or others.
5. Advertising and Analytics Technologies
We may work with advertising, analytics, and technology providers that help us understand website performance, measure advertising effectiveness, and deliver more relevant marketing.
Depending on the technologies enabled on our website, these partners may include services provided by companies such as Meta, Google, and other advertising or analytics platforms.
These services may use cookies, pixels, tags, software development kits, or similar technologies to collect information about how visitors interact with our website and advertisements.
In certain jurisdictions, some forms of advertising-related data sharing may be considered a “sale,” “sharing,” or use of personal information for targeted or cross-context behavioral advertising under applicable privacy laws.
Where required, eligible users may have the right to opt out of these activities through available privacy controls, cookie preference tools, browser settings, or by contacting us.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support website functionality and improve your experience.
Cookies are small data files that may be stored on your computer, smartphone, tablet, or other device when you visit a website.
We may use several categories of cookies, including:
Essential Cookies
These cookies support important website functions, such as maintaining your shopping cart, enabling checkout, providing account functionality, and supporting website security.
Performance and Analytics Cookies
These technologies help us understand how visitors interact with our website, which pages are visited, and how our services can be improved.
Functional Cookies
These cookies may help remember certain preferences and provide enhanced website functionality.
Advertising and Marketing Cookies
Where enabled, advertising partners may use cookies or similar technologies to measure advertising performance and provide advertisements that may be more relevant to your interests.
You may be able to manage cookies through your browser settings or any cookie preference controls available on our website.
Disabling certain cookies may affect the functionality or availability of some website features.
7. Shopify and Other Service Providers
Our online store may use Shopify's e-commerce infrastructure to provide website and shopping functionality.
As part of providing these services, Shopify and other service providers may collect and process certain information about your interactions with our store.
Information may also be transferred to service providers located in jurisdictions outside your state, province, or country of residence.
These providers process information according to their respective privacy practices and applicable data protection requirements.
We encourage you to review the privacy information made available by relevant third-party service providers if you would like to learn more about their data practices.
8. Third-Party Websites
Our website may contain links to websites, applications, or services operated by third parties.
Once you leave our website and access an independent third-party service, the collection and handling of your information will be governed by that third party's privacy policy and terms.
Equinovad™ and Kitchenware Craft, INC are not responsible for the privacy practices, security, accuracy, or content of independently operated third-party websites.
We recommend reviewing the applicable privacy policy before providing personal information to any third-party service.
9. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the ability to:
• Request access to certain personal information we hold about you
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Request information about how personal data is used or disclosed
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities
• Opt out of certain targeted advertising or data-sharing activities where applicable
• Request data portability where required by law
The availability and scope of these rights depend on your location and applicable law.
We may need to verify your identity before completing certain privacy requests.
You will not be unlawfully discriminated against for exercising privacy rights available to you under applicable law.
10. California Privacy Information
California residents may have additional privacy rights under applicable California privacy laws.
Depending on the circumstances and applicable legal requirements, eligible California residents may have rights relating to access, correction, deletion, and certain disclosures or uses of their personal information.
California residents may also have the right to opt out of certain activities legally defined as the “sale” or “sharing” of personal information or the use of information for cross-context behavioral advertising.
We will process eligible privacy requests in accordance with applicable California law.
11. Do Not Track and Browser Privacy Signals
Some browsers and devices provide privacy preference mechanisms, including “Do Not Track” signals or other opt-out preference signals.
Because standards and legal requirements regarding these technologies continue to evolve, our response to these signals may depend on the technology used and applicable law.
Where legally required and technically supported, we will process recognized browser-based privacy preference signals in accordance with applicable requirements.
12. Children's Privacy
Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we become aware that personal information from a child has been collected in circumstances prohibited by applicable law, we will take reasonable steps to delete or otherwise appropriately handle that information.
Parents or legal guardians who believe that a child has provided personal information to us may contact us using the information provided at the end of this Privacy Policy.
13. Email and Marketing Communications
We may use your email address to provide information directly related to your transactions, including:
• Order confirmations
• Payment-related notifications
• Shipping and tracking updates
• Customer service communications
• Important account or service notices
If you separately consent to marketing communications, or where otherwise permitted by law, we may also send promotional messages regarding Equinovad™ products, offers, or announcements.
Our promotional email practices are designed to comply with applicable requirements, including relevant provisions of the CAN-SPAM Act.
Marketing communications will provide an appropriate method for unsubscribing where required.
We will make reasonable efforts to process valid opt-out requests promptly.
Please note that even after unsubscribing from promotional messages, you may continue to receive necessary transactional communications relating to active orders or your account.
14. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on factors such as:
• The duration of our relationship with you
• Order fulfillment and customer support requirements
• Accounting and recordkeeping obligations
• Fraud prevention and security requirements
• Legal and regulatory obligations
• The establishment, exercise, or defense of legal claims
When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable requirements.
15. Data Breach and Incident Response
We maintain procedures intended to identify and respond to potential security incidents involving personal information.
If a data security incident occurs that requires notification under applicable law, we will take appropriate steps to investigate the incident and provide legally required notifications within applicable timeframes.
16. International Data Transfers
Because we may use third-party technology, payment, fulfillment, logistics, analytics, and other service providers, personal information may be processed or stored outside the country or region where you reside.
When required by applicable law, appropriate measures may be used to protect personal information transferred internationally.
17. Changes to This Privacy Policy
We may periodically revise this Privacy Policy to reflect changes in our business practices, technology, services, legal obligations, or regulatory requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
Where required by applicable law, we may provide additional notice regarding material changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
18. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns regarding how your personal information is handled, please contact us using the information below:
Kitchenware Craft, INC
3398 Leonis Blvd
Vernon, CA 90058
United States
Phone: +1 323-582-7799
Thank you for trusting Equinovad™. We are committed to handling your personal information responsibly and maintaining a safe and transparent shopping experience.